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Program September 20, 2024
Attendees are eligible for one (1) CMRAO Continuing Professional Education credit for each session. You can submit your CMRAO credits through your user account on the CMRAO website, they will be listed under 2024 CCI-EO Fall Conference.
8:00 a.m.
Registration and Breakfast with Exhibitors
9:00 a.m.
Opening Remarks
9:10 a.m.
CMRAO & CAO - Live and In Person!
Join us for an exclusive event featuring CMRAO (Condominium Management Regulatory Authority of Ontario) and CAO (Condominium Authority of Ontario) as they share insights directly with you. Gain firsthand knowledge from Ontario’s leading condo industry bodies responsible for licensing condominium managers and ensuring consumer protection within the condominium sector, including by training condo directors, respectively. Discover the initiatives they’ve undertaken to support service providers. Condominium owners and directors, and get a glimpse into their future plans for industry advancement. Don’t miss this opportunity to have your questions addressed and engage with key figures shaping the condominium landscape.
SPEAKERS:
Robin Dafoe, Chief Executive Officer & Registrar at Condominium Authority of Ontario
Ali Arlani, Chief Executive Officer/ Registrar at Condominium Management Regulatory Authority of Ontario
10:15 a.m.
Concurrent Session
Window Pain
A lively discussion between two speakers who have taken the opposite sides of an issue: is it better to replace or restore windows and when?
MODERATOR:
Michelle Compton, iCondo Property Management
SPEAKERS:
Stephen Thwaites, Fenestra Group
David Visser, Adjeleian Allen Rubeli Limited
10:15 a.m.
Concurrent Session
Security in Condominiums
Are you a condominium manager or board member concerned about the safety of your community? Join us at the 2024 Fall Conference for an essential session on "Security in Condominiums," where you'll discover practical strategies to safeguard residential communities against modern security threats.
Moderated by Noah Johnston, an experienced Condominium Manager, this session features insights from Scott Hill of 3D Security and Emergency Response Services. Scott will unpack the latest challenges in condominium security and offer solutions that you can implement right away.
What You’ll Learn:
Navigate Emerging Security Threats: Understand the evolving risks that condominium communities face and learn how to proactively address them.
Implement Effective Security Measures: From advanced surveillance systems to resident engagement, discover actionable steps to enhance your condominium's security.
Real-World Success Stories: Hear case studies of condominiums that have successfully mitigated security risks, and gain insights into what worked and why.
This is more than just a session; it’s a chance to engage with experts, ask questions, and leave with practical tools to fortify your condominium's security. Don’t miss this opportunity to ensure the safety and peace of mind for your residents.
MODERATOR:
Noah Johnston, BA, RCM, LCCI, OLCM
SPEAKERS:
Scott Hill, 3D Security and Response Services
Constable Sébastien Lemay, Ottawa Police Service
10:15 a.m.
Concurrent Session
Making Insurance Work for Your Condominium: Insights and Stories from a Lawyer, Property Manager, and Insurance Broker
Join us for an enlightening session where experts from the fields of law, property management, and insurance come together to share their knowledge and experiences. Learn how to navigate the complexities of condominium insurance and protect your investment effectively.
Topics to be Covered:
The Insurance “Crisis” – What’s the Status Update?
Gain a current understanding of the ongoing insurance challenges and how they affect condominium owners and associations.
Protecting Your Condo Policy – What Can You Do?
Discover practical steps you can take to safeguard your condominium insurance policy and ensure adequate coverage.
Essential Types of Insurance – What Should You Consider?
Learn about the various types of insurance that are crucial for condominium owners and associations, and how to choose the right coverage.
Renewal Time – What Should Managers Be Thinking About?
Understand the key considerations for condominium managers during the insurance renewal process to avoid pitfalls and secure the best terms.
Don’t miss this opportunity to get expert advice and hear real-life stories that will help you make informed decisions about your condominium insurance.
SPEAKERS:
Stephen Skolny, BFL Canada
Melinda Andrews, Davidson Houle Allen LLP
Natasha Mayhew, Regional Manager, Eastern Ontario Property Management Group
11:05 a.m.
Break with Exhibitors
11:35 a.m.
Concurrent Session
Who Wants to Be a Millionaire (in Condo Land)
The title says it all! Your hosts Rod Escayola and Graeme Macpherson will be holding a live showing of the popular game show, Who Wants to Be a Millionaire (in Condo Land). Will they be playing for money? No – something much more valuable. Bragging rights.
Come watch, and even participate in this thrilling game where we will put our contestants’ knowledge to the test and break down each question and its answer. The questions will be focused on practical issues like what condos can charge back, insurance, and repair/maintenance obligations.
MODERATOR:
Joshua Vanhooydonk, OLCM, Condominium Manager, Condominium Management Group
11:35 a.m.
Concurrent Session
Why & When Loans Work
You’ve seen them in the news: special assessments and unfunded capital projects! Talking about the real dollars and sense of a condominium’s maintenance and repairs is important in setting the corporation (and its unit owners) up for success!
Join us for an overview of the current financial landscape for condominiums and learn about practical considerations when you encounter a shortfall for major capital repairs projects. Our case study examples are sure to be interesting and informative.
SPEAKERS:
Lyndsey McNally, Condominium Lending Group
Patricia Elia, Elia Associates
Gerry Bourdeau, B.Sc., MBA, RCM, PCAM, PMP, Condominium Manager, Management Consultant Condominium Lending Group
11:35 a.m.
Concurrent Session
How not to Half-Ass(essment) It!
Well-intentioned condominiums and property managers occasionally approach building envelope and structural assessments of their properties with less-than-ideal strategies. Whether it's assuming a minor leak was adequately addressed with just half a tube of caulking, placing too much reliance on free contractor estimates, or depending solely on visual observation instead of conducting necessary exploratory openings—these missteps can have repercussions. Proper planning and expertise are often necessary to ensure you’re not opening a foreseeable can of worms.
MODERATOR:
Jennifer Farquharson, B.A.Sc.Civ.Eng, Building Specialist, Keller Engineering
SPEAKERS:
Jon Juffs, C.E.T., LCCI, Vice President Buildings Facilities, North America, Egis
Stephanie Robinson, P. Eng, LCCI, Director, Eastern Canada Building Sciences, WSP
12:30 p.m.
Lunch with Exhibitors
1:15 p.m.
Concurrent Session
Journey To A Greener Condo - Choose Your Own Decarbonization Adventure!
How green can your condo become? This session is designed to guide you through the process of reducing your condo's carbon footprint. Our industry experts will provide various scenarios and choices, each leading to a different path in your adventure toward sustainability. Whether you've already started your adventure or just beginning your green journey, this session will provide practical tips and innovative solutions to help you towards decarbonizing your corporation.
SPEAKERS:
Justin Tudor, Keller Engineering
Jeca Carrière, Supervisor Energy and Decarbonization Programs, Hydro Ottawa
Marie Hanchet, Project Manager, Climate Change & Resilience, City of Ottawa
1:15 p.m.
Concurrent Session
Corporate Governance, Myth or Reality?
A connect the dots presentation on managing risk, including legal risk, with corporate governance policies, procedures and fundamentals to ensure condominiums are living up to the reality of today's world.
SPEAKERS:
Patricia Elia, Elia Associates
Debbie MacEwen, RMC, ARM, ACCI, Chief Compliance Office, Nova Property Management Experts
Gerry Dupont, C.C.C. No. 486
1:15 p.m.
Concurrent Session
Navigating Human Rights Law and Employment Law in the Context of Condominiums
This session will look at key considerations for condominium managers and directors to keep in mind when:
- Reviewing and responding to requests for accommodation (both with residents and employees); and
- Working with employees and contractors.
On the human rights side, this panel will discuss the basic framework for thinking about human rights issues in a condominium setting, discuss recent developments in case law and provide practical information for condominium managers and directors about what steps to take when a human rights concern arises in their community. Having knowledge of this basic framework is a great starting point to ensuring that condominium corporations are fulfilling their duties and obligations under the Human Rights Code and avoiding liability for not fulfilling same.
On the employment side, this panel will address key considerations for condominium corporations to keep in mind when employment issues arise, review key employment case law relevant to condos, and finally, it will review necessary steps that condos should take to protect themselves in the event of a breakdown in the employer-employee relationship, including ensuring employment contracts are valid and enforceable and maintaining proper documentation regarding employees.
Overall, attendees will leave with a more fulsome understanding of employment and human rights law and considerations that they should keep in mind when issues arise.
SPEAKERS:
Victoria Craine, Davidson Houle Allen LLP
Cheryll Wood, Davidson Houle Allen LLP
Jessica Weick, Davidson Houle Allen LLP
Emily Deng, Davidson Houle Allen LLP
Dominique Mesina, Davidson Houle Allen LLP
2:15 p.m.
Break with Exhibitors
2:45 p.m.
Mock Trial Legal Panel
Mock-Trial-Style Case Law Update!
Get the latest and greatest updates on the most compelling cases. The grand finale of the conference. Come hear condominium lawyers take up the positions of parties from recent case law. Instead of recounting the case, the participants will argue the merits, a judge will make a decision, and a neutral (maybe) lawyer will explain the outcome. Don’t miss the action!
SPEAKERS:
Jonathan Wright, Elia Associates
Melinda Andrews, Davidson Houle Allen LLP
Christy Allen, Davidson Houle Allen LLP
Mike Lewicki, Real Estate Broker & Cookie Enthusiast
Megan Molloy, Elia Associates
Gerry Bourdeau, B.Sc., MBA, RCM, PCAM, PMP, Condominium Manager, Management Consultant Condominium Lending Group
3:45 p.m.